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The Volkswagen logo appears on a white background with the line: Volkswagen easy to understand.

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A smartphone rests on a table; the camera zooms in to show the Volkswagen app icon.

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A hand taps the icon.
Text on screen: Activate VW Connect or We Connect.

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The app home screen opens.
Text: To use the mobile online services, register in the Volkswagen App.

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App Store and Google Play logos appear.
Text: Download the Volkswagen App for iOS or Android.

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The user taps Get it on Google Play.

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A login screen appears.
Text: Log in with your Volkswagen ID or register.

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The user enters an email address and confirms.

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Text: Add your vehicle now.
A stylised car silhouette appears.

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An example VIN is displayed.
Text: You need the vehicle identification number (VIN).

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Close-up of the VIN behind the windscreen.
Text: You can find your VIN on the registration document or below the windscreen.

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The VIN is scanned with the smartphone camera.
Text: You can also scan the VIN directly in the app.

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Graphic animation connects smartphone and vehicle.
Text: Activate your mobile services with VW Connect / We Connect.

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The user opens the profile menu.
Text: Complete your profile.

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PIN entry field appears.
Text: Protect access to your account.

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The PIN is entered twice and confirmed.

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Text: Select your desired service packages.
Options: VW ConnectÊandÊVW Connect Plus.

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Legal notice appears at the bottom: Activation requires a Connect contract with Volkswagen AG.

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The user taps Order service packages free of charge now.

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Consent screen appears.
Text: Allow us to process vehicle and location data for online voice control.

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A driver sits in the car holding both keys.
Text: Activate the services by registering as the primary user.

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Screen Shows Option 1: Vehicle key.
The driver selects Setup --> Become primary user.

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Both keys are recognised.
Display: Vehicle keys 2/2 detected.

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Text: Option 2: Code check.
The activation code is entered into the infotainment system.

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Text:ÊOption 3: Code.
The smartphone scans the QR code shown on the display.

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Display reads Welcome!

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Text: After successful login, you can use all VW Connect / We Connect services.

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The vehicle drives off.
Volkswagen logo appears with text: Any questions? More information at connect.volkswagen.com.